Do you reattempt to take payments if they fail to go out as planned?
No. If we’re notified that the direct debit collection has been unsuccessful, you’ll receive a SMS requesting that you make contact with us. You’ll be required to make a manual payment. Please see the payment options below:
- Go to the make a payment page on our website;
- Make a bank transfer direct to us (bank details below); or
- Make a card payment over the telephone by calling us on 01534 879201.
Channel Islands residents only.
If you’re a UK resident please visit Close Brothers UK
Bank details:
- Bank: RBSI
- Account name: Close Finance Channel Islands
- Sort Code: 16-58-93
- Account Number: 60388240
- Reference – please quote your reference number