Make a payment

Having problems paying?

If you’re experiencing payment difficulties, please phone our collections team on 01534 879201 or email us at accou1725987025ntspe1725987025ciali1725987025sts@c1725987025losef1725987025inanc1725987025eci.c1725987025om1725987025 quoting your agreement number.

Lines are open in Jersey and Guernsey:

Monday to Friday from 9.00am to 5.00pm

Lines are closed on weekends and bank holidays.

Want to pay using a different payment method?

Our current finance agreements are repaid using a direct debit instruction. Older agreements taken through Close Finance or our former subsidiaries and brokers should be on a standing order instruction.

In certain instances, e.g. if your agreement is in arrears you may pay by debit card, credit card, or cheque.

Card payments can be made online via this page, by telephone, or in person by visiting your local branch. Call 01534 879201 to make a payment by telephone.

To pay online please insert your name and agreement number as the reference.

Channel Islands residents only.
If you’re a UK resident please visit Close Brothers UK

To pay by bank transfer

Please use our bank details below:

Bank: RBSi
Account Name: Close Finance Channel Islands
Sort Code: 16 58 93
Account Number: 60388240

Please include your agreement number as the reference.

To pay by cheque

If you’re posting a cheque, please write your agreement number on the back of the cheque to help us process your payment. Cheques can be sent to:

PO Box 483
Conway House
Conway Street
St Helier
Jersey
JE4 5SR