How to tell if an e-mail is genuine or a phishing email?

  • Check for disguised or incorrect links in the email.
  • Inspect the email header information to verify whether the sender’s address is legitimate.
  • Check if the email is from a company or person you don’t recognise. If the email is coming from someone you regularly communicate with, compare the new message against older ones.
  • Does the display name look the same for all emails? Is the email signature the same?
  • Look for deceptive domains and spellings in email addresses.
  • Watch out for uncommon uses of the email Bcc field.
  • Don’t ignore unusual spelling and grammatical errors.
  • Ask yourself whether the language seems fishy, pushy or urgent.
  • Ask yourself if email attachments are unsolicited or unexpected.

When communicating with you via email enclosing any confidential information, this will be sent to you on a suitably encrypted basis.

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